✅ We respect your privacy
1. Introduction
Welcome to Pugazh Cabs. We are a cab booking service operating in Cuddalore District, Tamil Nadu, India.
This Privacy Policy explains how we collect, use, and protect your personal information when you use our mobile application. By using Pugazh Cabs, you agree to this policy.
2. Information We Collect
2.1 Information You Provide
When you book a ride through our app, we collect:
- Full Name
- Phone Number
- Pickup Location
- Drop-off / Destination Location
- Preferred Date and Time of Travel
- Vehicle Type selected
- Payment Method preference
2.2 Information Collected Automatically
- Device type and operating system
- App usage data and interaction logs
- General location (city/district level only)
3. How We Use Your Information
- To process and confirm your cab booking
- To assign the nearest available driver
- To communicate booking details to our operators
- To contact you regarding your trip status
- To improve our app and services
- To resolve disputes related to your booking
4. WhatsApp Communication
When you confirm a booking, your details are sent via WhatsApp to our operations team:
- 📞 +91 70926 52360
- 📞 +91 78718 37301
This is done solely for driver assignment and trip coordination. We do not send promotional messages without your consent.
5. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information. We may share your data only with:
- Drivers assigned to complete your booking
- Our internal operations team for trip management
- Government authorities when required by law
6. Data Security
- No payment card details are stored in the app
- Booking data is transferred securely via WhatsApp
- Access is limited to authorized Pugazh Cabs staff only
7. Your Rights
- Right to know what data we hold about you
- Right to request deletion of your data
- Right to opt out of promotional messages
- Contact us anytime for privacy concerns
8. Children's Privacy
Pugazh Cabs is not intended for children under the age of 13. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be reflected with an updated effective date. Continued use of the app means you accept the updated policy.
10. Contact Us
For any questions or concerns about this Privacy Policy: